FAQs

What does Less Threads stand for?

Less Threads stands for less impact threads. Specifically concerned with lessening the impact of the fashion industry on the environment and on the well-being of all people involved in it.

Less is an acronym for; Local, Equality, Sustainable and Safe.

Local - We like to keep it local. For a designer to be considered local on Less Threads, 80% of its production must be made, designed or constructed in the hometown or country of the brand.

Equality - Power to the people. We support and expect our brands to comply with equal rights. This includes equal opportunities, equal wages and anti-discrimination laws for people from all genders and races.

Sustainable - Au Naturel. We like knowing that our clothing is derived from Eco-friendly resources, which is why designers must mostly use sustainable grown fiber crops or recycled materials, whilst using no nasties along the way.

Safe - He Tangata. It’s important for us to know that the person who made your fabulous item is safe. We work with brands who support free trade and keep the people behind the brand’s well-being, safety and empowerment in mind.

What currency is listed on your website?

All our pricing is listed and charged in New Zealand dollars. When you are directed to Shopify Pay, After-pay or PayPal to complete your payment, you will be charged in New Zealand dollars. If you are not sure how to work out the conversion in your own currency, please feel free to email us at lessthreads@gmail.com and we can give you an estimate.

Do you ship Worldwide?

No we don't! We are based in New Zealand and ship from Australia and within New Zealand. Please refer to our Shipping and Returns page for all shipping information.

Do you offer After-pay?

Yes we do! Please refer to our Terms & Conditions page for all information.

Why is my order arriving separately?

As Less Threads is a marketplace, when you purchase from different brands, each brand will individually send you your order directly from them.

What if my order doesn't arrive or is wrong?

For information on exchanges, wrong items and faults, please refer to the Shipping and Returns page.